Privacy Policy
Effective Date: 1 September 2026
Amazing Care respects your privacy and is committed to handling personal information responsibly, securely and transparently. This Privacy Policy explains how we collect, use and protect information provided through our website and services.
1. Information We Collect
We may collect information such as your name, contact details, enquiry information, service requirements and other information necessary to communicate with you or provide appropriate support.
2. How We Use Information
Information may be used to:
- respond to enquiries and referrals;
- arrange and deliver services;
- communicate with participants, representatives and service providers;
- maintain appropriate service and administrative records;
- meet legal, regulatory and NDIS-related obligations; and
- improve our services and website.
3. Sensitive Information
Where sensitive or health-related information is required to provide services, Amazing Care will handle it carefully and only use or disclose it where reasonably necessary, authorised or permitted by law.
4. Disclosure of Information
We do not sell personal information. Information may be shared with relevant parties where necessary to provide services, with your consent, or where disclosure is required or authorised by law.
5. Data Security
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure. No online system can guarantee absolute security.
6. Website & Cookies
Our website may use cookies or similar technologies to support website functionality, security, analytics and user experience. You can manage cookies through your browser settings.
7. Access & Correction
You may request access to personal information we hold about you and ask us to correct information that is inaccurate or incomplete, subject to applicable legal requirements.
8. Privacy Concerns
If you believe your privacy has been mishandled or you have a question about this Privacy Policy, please contact Amazing Care using the contact details available on our website.
9. Policy Updates
We may update this Privacy Policy from time to time to reflect changes to our services, legal requirements or privacy practices. The updated policy will be published on this website with a revised effective date.